ADA Complaint on Route Buses Complete the form below to file an ADA (Americans with Disabilities Act) complaint on BT's route buses (the big buses). Other Types of Feedback General feedback about BT should be submitted through the General Feedback form Feedback about BT's paratransit service, BT Access, should be submitted through the Paratransit Feedback form. BT operates it's programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes they have been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint. Learn more about Title VI here. Name: Email Address: Route: Vehicle Number: Stop Number or Location (if applicable) Date & Time (of incident): Details of ADA Complaint Optional email address Send
