- Issue Date: 12/1/2021
- Responses to Questions will be issued by: 1/7/2022
Blacksburg Transit is issuing an RFI to gather information from vendors about scheduling and dispatching software. BT expects to use this information to develop a future scope of work and RFP to design and implement demand response/paratransit scheduling and dispatching software and service delivery alternatives. This RFI is issued solely for information and planning purposes and does not constitute a request for proposal (RFP) or a promise to issue an RFP in the future. BT will not accept unsolicited proposals.
Beginning Monday, 11/1 BT will no longer be running the Commuter Connector. Connections will be available from Go Anywhere to the Two Town Trolley route. Please see below for additional commuting options.
Blacksburg Transit’s mission is to provide safe and reliable public transportation to all of our passengers.
Beginning Monday, August 16, 2021, BT will require all BT Access, Go Anywhere, and Explorer adult passengers and children big enough for seat belts to fit properly, to wear seat belts at all times when the vehicle is in motion. Child safety seats must be used, when appropriate.
Blacksburg Transit, along with all federally funded transit systems in the United States, requires all passengers to wear a mask while on a bus regardless of vaccination status. Please be prepared to wear a mask on all public transportation options. We will have a limited supply of masks for those who do not have one with them. Anyone refusing to comply with the mask requirement will not be permitted to ride the bus.
The federal mandate on masks and public transportation is Security Directive (SD) 1582/84-21-01. Below are links for more information including FAQ’s:
We will review your request and get back to you soon.
Blacksburg Transit proivdes fare free service on Election Day. Riders in both Blacksburg and Christiansburg can use the service to get to many polling destinations. See the image for the best routes for each location.
Important: Due to Squires being used as a voting location the doors closest to the Squires East bus stop will remain locked during voting hours; all other doors will remain unlocked.
Please contact BT for more information:
Blacksburg Transit is a department of the Town of Blacksburg. Purchasing information, including any active RFP's and RFQ's for BT and the Town of Blacksburg can be found at www.blacksburg.gov/purchasing
Links to Terms and Conditions and BT's DBE program can be found below:
Think of us as your “out of school” bus.
Between 6/6 and 8/13, any Montgomery County Public School rising 9th -12th grade student can ride BT for free. We’re encouraging teenagers to use public transportation as an alternative to Mom & Dad for trips to summer jobs, recreation, etc.
- Any MCPS rising 9th -12th grader is eligible for free rides by showing a BT Summer Ride Pass. Passes will be emailed to students by MCPS before the start of the program. Students do not need to enroll in the program. Rising 9th-12th grade homeschool and private school students are also eligible for this program.
- Students may show a digital (on phone or tablet) or printed version of the pass. Click here to view a sample pass.
- Students younger than high school age will be able to ride free if accompanied by a fare-paying adult
- The promotion will run from the first day of the MCPS summer vacation on 6/6 through the last day on 8/13.
- This program is valid system-wide, including Go Anywhere and BT Access.
- Download the BT App for stop information (available on iOS and Android)
- Get to your stop at least five minutes early and wait where the driver can see you, and have your BT Summer Ride Pass ready.
- As the bus approaches, check the sign above the front window to make sure it’s the route you want. Not certain? Ask the driver!
- As you board, show your BT Summer Ride Pass and then take your seat.
- About a block before you want to get off, pull the cord above your head to request the next stop.
- Exit through the rear door.
If You Send Us Personal Information
The security of the personal information you provide to the Town of Blacksburg is very important to us. If you choose to provide us with personal information, such as an email or by filling out a form and submitting it to us through our website, we use that information to respond to your message and to help us get you the information you have requested. We treat emails the same way we treat letters sent to us, we do not collect personal information for any other reason than to respond to you. We only share the information you give us with another government agency if your inquiry relates to that agency, or as otherwise required by law.
Security and Links
The Town of Blacksburg site includes links to other sites, and when you choose to visit those sites, we are not responsible for their privacy policies or how they treat user information. We may permit third parties to offer registration-based services through our site. We are not responsible for the actions and policies of these third parties, and you should review the privacy policies of these parties when supplying personally identifiable information to them.
We at the Town of Blacksburg are especially concerned about protecting children's privacy. We hope parents and teachers are involved in children's Internet explorations. Our page for kids encourages children to email ideas to us, however providing personal information is entirely optional. We ask that children get their parents' or guardian's permission before providing any information online, at our site or any other site, and hope parents will always be involved in those decisions. Most importantly, when children do provide information through our web site, it is only used to enable us to respond to that specific request.
What is this?
The collection of data offered here allows developers to create new and innovative applications for the web or mobile devices.
Outlined below is a list of all the methods available.
|placeName||string||The name of the place (e.g. Blacksburg Transit) to be checked.|
|alertTypes||string||Gets the types of active alerts.|
|alertCauses||string||Shows the causes of active alerts.|
|alertEffects||string||Shows the effects of active alerts.|
|alertCausesID||integer||Specifies ID of alert cause.|
|alertCauseName||string||Specifies the name of the alert cause.|
|alertEffectsID||integer||Specifies ID of alert effect.|
|alertEffectName||string||Specifies name of alert effect.|
|alertTypesID||integer||Specifies the ID of the alert type.|
|alertTypeName||string||Name of the alert type.|
|alertID||integer||The ID of the alert.|
|alertTypesID||integer||Specifies the ID of the alert type.|
|alertCausesID||integer||Specifies the cause ID of the alert.|
|alertEffectsID||integer||The ID of the alert effect.|
|alertTitle||string||The title of the alert.|
|alertMessage||string||The message that the alert sends.|
|URL||string||Specifies the URL to view the alert.|
|startDate||string||Start date of alerts (Eastern Standard Time).|
|endDate||string||End date of alerts (Eastern Standard Time).|
|version||dateTime||Date-time of the latest update.|
|alertRank||integer||Degree of alert urgency.|
|placeID||integer||Specifies the ID of the place.|
|placeTypesID||integer||Specifies the ID of the place type.|
|placeName||string||Specifies the name of the place.|
|display||boolean||Specifies if these places are displayed.|
|version||dateTime||Date-time of the latest update.|
|routeShortNames||string||The short name of the route (e.g. HWA for Hethwood A).|
|noOfTrips||string||Shows the number of trips for specified route.|
|serviceDate||string||Date of arrival and departure route times (Eastern Standard Time).|
|tripID||string||Specfies the ID of the trip to view arrival and departure.|
|agencyVehicleName||string||Specifies the number assigned to a particular vehichle (e.g. 6403).|
|latestEvent||string||The date-time of the latest event for the specified vehicle.|
|direction||integer||Specifies the degree that the vehicle is facing at the latestEvent time.|
|speed||string||Specifies the speed of the vehicle at the latestEvent time in MPH.|
|routeName||string||Specifies the full name of the route.|
|routeShortName||string||Specifies the short name of the route (e.g. BT Commuter -> BTC).|
|routeColor||string||The color assigned to a specific route.|
|routeTextColor||string||The text color of the route (currently set to 000000 for all routes).|
|noOfStops||string||Specify the number of closest stops to be shown.|
|serviceDate||string||Specify stop availability by a given service date (Only enter a date between current and next text days).|
|routeShortName||string||Specify the short name of the route (HWA for Hethwood A).|
|stopCode||string||Specify the stop code to see next departures.|
|patternID||string||Specify the ID OR the NAME of the Pattern.|
|serviceDate||string||Date of service for pattern (Date Format: YYYY-MM-DD).|
|placeTypesID||string||ID number of the place type from 1 to 5.|
|placeTypeName||string||Name of the corresponding place type.|
|version||dateTime||Date-time of the latest update.|
|placeTypes||string||Filter places by the type (e.g. Supermarket).
Refer to GetPlaceTypes for corresponding placetype IDs.
|patternName||string||Pattern name is the full name of the bus route (Some pattern names to be acquired from Streets).|
|stopCode||string||Used to see which routes are scheduled for a particular stop.|
|serviceDate||string||Specify routes by a given service date (Only enter a date between current and next text days)|
|routeShortName||string||Short name of the route to view specific scheduled stop codes.|
|routeShortName||string||Short name of the route to view all stop information (Name, Code, and Location).|
|serviceDate||string||Specify the service date of scheduled stop info.|
|routeShortName||string||Specify the short of the route to see scheduled stop names only (e.g. HWA for Hethwood A)|
- Bus Icons: The buses on the map represent actual buses and move around following their current route and location. If the bus isn't moving, then it is likely sitting at a stop/time check.
- Bus Colors: The buses are color-coded by route. During full service there will be multiple buses of the same color on the same route, this is normal!
- Click on a Bus: Clicking on a bus, or selecting a route from the drop-down menu, will highlight the route for that bus. Only one route is displayed at a time.
- Hover over a Bus: Hovering over a bus will display some useful information such as the route name, the last stop served and most importantly, the last date & time the GPS information was received.
- Click on a Route: After clicking on a bus and displaying the route, clicking on the colored route line will take you to the route and schedule for that route.
- Why aren't all the routes listed on the drop down menu/shown on the map? This is a live map, so it only displays the routes that are operating at that moment. Click for a Full list of routes & downloadable schedules.
- Why aren't bus stops displayed on the live map? With 36 buses during full service we didn't want to add too much information to the live map. If you'd like to see the stops and departure information just click on the route.
System Map - Effective August 2021
- CAS - **This route has been temporarily suspended; the route is scheduled to return August 2022.** The Campus Shuttle provides service between central campus and commuter parking on Duckpond Dr.
- CRB - The Carpenter Blvd route provides service between central campus and Carpenter Blvd., serving all stops inbetween.
- CRC- The Corporate Research Center route provides service between central campus, the CRC, and Blacksburg Transit - now including Saturday service.
- HDG - The Harding Avenue route provides service between Alumni Mall and Hampton Court via Harding Avenue and Roanoke Street.
- HWA / HWB - The Hethwood A & B routes provide service between central campus and the Hethwood community.
- HWD - Combines both HWD A & B, provides service between the Hethwood community and campus.
- HXP - The Hokie Express route provides service between central campus and the Greek housing in Oak Lane.
- MSA - The South Main - Airport Rd route provides service between campus and Airport Acres/South Main.
- MSN / MSS - The Main Street route provides service from North Main (Givens Lane) to far South Main (Industrial Park and Fairfax St.) and campus.
- PHB - NEW ROUTE servicing Toms Creek, Patrick Henry Dr, and North Main
- PHD - The Patrick Henry Drive route provides service from campus to the Patrick Henry Dr.
- PRB - The Progress B route provides service from campus to Progress St, North Main and Givens Lane areas.
- PRO - The Progress Street route provides service from campus to the Progress St/Patrick Henry area.
- TOM - Toms Creek provides service from campus to the Toms Creek / University City Blvd. area.
- TTT - Two Town Trolley route is an express route between Blacksburg and Christiansburg. This route does not service every stop.
- UCB - The University City Blvd., route provides service between campus and the University City Blvd area.
- UMS - **This route has been temporarily suspended; the route is scheduled to return August 2022.** The University Mall Shuttle provides service from campus directly to the University Mall (Math Empo)
Do you drive to campus? Not sure which bus to use to get to class or work?
If you park in the Smithfield Lot, catch either the Hokie Express (every 10 mins) or the Campus Shuttle (every 20 mins). If you park in either the Chicken Hill Lot or the Student Commuter Lot, catch the CRC Shuttle (every 15 mins).
Note: The Hokie Express and Campus Shuttles only operate during Full service and will begin on 8/13/18.
Service to the Student Commuter Lot is anticipated to begin in August, contingent on the construction of the lot.
BT has a variety of tools available to help riders navigate the sometimes-complicated transit world.
- Trip Planner – Great tool for those new to Blacksburg and unfamiliar with our stops and routes. This handy tool will guide you to the closest stop and help you determine the best route to get you to your destination.
- BT App – Available for both iOS and Android, this app features a live map, trip planner, and route information.
- Website – Featuring a live map, trip planner, full route schedules, departure information and more on ridebt.org!
- Phone – Call our automated number 540-443-7433 and follow the prompts to find departure information for a specific stop.
Thank you for submitting your feedback. We will review your information and provide a response during business hours, Monday through Friday.
Thank you for contacting us about your lost item. We’ll check for, and respond to your email Monday through Friday between 8 a.m. and 5 p.m. Tip: Your best chance of finding your lost item is to retrace your steps and meet up with the same bus, at the same stop, 30 minutes (or an hour) later.
- 10 Codes
- Contact with News Organizations
- Destination Codes
- BT Drug and Alcohol Policy (2019)
- Final Classroom Reminders
- Inclement Weather Hotel Policy
- Near Misses
- NTD Counter Instructions
- People You Need to Know
- PR Codes
- Right on Red
- 2019 APTA Roadeo Handbook
- Route Training and Route Card Information
- Special Event Trip Sheet
- Travel and Safety Tips
- Tripsheet/Pay Sheet
- Virginia CDL Manual
- Virginia CDL Manual Supplement
- VT Secure In Place Flyer
- VT Campus Map
- WAI Checklist Descriptions
- What To Do If Stopped By The Police
- When to Work Training Guide
Blacksburg Transit conducted a survey of Virginia Tech community members to learn more about ridership and how transit can be transformed in the future. The survey was designed to determine current transit habits as well as ways for BT to improve communication between customers and BT. The survey was conducted in the Spring of 2016. A copy of the entire survey results can be found below as well as a brief summary.
Frequently Asked Questions about BT's TIGGER Grant
What does TIGGER mean? Transit Investment in Greenhouse Gas and Energy Reduction. The program was developed by the Federal Transit Administration for public transportation agencies to implement new strategies for reducing greenhouse gas emissions and/or reduce energy use within transit operations. For more information about the TIGGER program, please visit: http://www.fta.dot.gov/12351_11424.html
What is the goal of TIGGER? We hope to be reduce greenhouse gas emissions by improving routing and scheduling efficiency. We plan to accomplish this using various technologies, which we tested in spring 2014. We hope that we will be able to see where the most demand is and send buses to those stops, and not service stops that are not being used.
What are the next steps in the "Dynamic Routing and Scheduling Study project? A survey was sent out to gauge VT opinion about the various technologies we may test. The beta version of the app was launched in January 2014, with the full version launched in February 2014.
- TIGGER Kickoff April 2013 (993 KB)
- TIGGER Update September 2013 (993 KB)
- TIGGER Update November 2013 (1678 KB)
TIGGER Marketing Plan
- Marketing Plan Fall 2013 (21 KB)
- Survey introduction letter (12 KB)
- TIGGER Final Report pdf 8 MB
These conceptual renderings show the Multi-Modal Transit Facility (MMTF) that will become the new central hub for Blacksburg Transit services on the Virginia Tech campus. The building will be located on the south side of the Perry Street parking garage. It will include two bus loops with a total of 17 bus bays - one loop on the east side of the building and one on the west side. The project is being designed to achieve LEED (Leadership in Energy and Environmental Design) certification from the U.S. Green Building Council.
The MMTF will serve as a hub for most Blacksburg Transit routes as well as various regional transit services, such as Smart Way and Radford Transit. The facility will also house the bike hub now located in Virginia Tech's Alternative Transportation Office.
Design has been completed; the Invitiation for Bid was issued in late 2020 and the project was awarded in January 2021 to WM Schlosser. Construction began in the Spring of 2020.
This page contains the monthly ridership reports for Blacksburg and Christiansburg; this page will be updated quarterly with the most current information. If you're looking for budget information, it can be found at the following link: www.blacksburg.gov/budget
The following information can be found in the Ridership Reports:
- Ridership Total by Route
- Service Level: Revenue Hours, Total Driver Hours, Revenue Miles, Number of Service Days
- Passengers per Revenue Hour: by Route; by Day of Week; by Time of Day
- Fare Type: Students, Faculty/Staff, Total VT, Total Non-VT
FY22 Ridership Reports, by Month
- June 2023
- May 2023
- April 2023
- March 2023
- February 2023
- January 2023
- December 2022
- November 2022
- October 2022
- September 2022
- August 2022
- July 2022 (762 kb pdf)
FY21 Ridership Reports, by Month
- June 2021 (775 kb pdf)
- May 2021 (775 kb pdf)
- April 2021 (774 kb pdf)
- March 2021 (774 kb pdf)
- February 2021 (774 kb pdf)
- January 2021 (291 kb pdf)
- December 2020 (291 kb pdf)
- November 2020 (291 kb pdf)
- October 2020 (291 kb pdf)
- September 2020 (291 kb pdf)
- August 2020 (290 kb pdf)
- July 2020 (289 kb pdf)
FY 20 Ridership Reports, by Month
- June 2020 (336 kb pdf)
- May 2020 (353 kb pdf)
- April 2020 (354 kb pdf)
- March 2020 (354 kb pdf)
- February 2020 (354 kb pdf)
- January 2020 (354 kb pdf)
- December 2019 (354 kb pdf)
- November 2019 (353 kb pdf)
- October 2019 (352 kb pdf)
- September 2019 (352 kb pdf)
- August 2019 (352 kb pdf)
- July 2019 (350 kb pdf)
Services, programs, and employment opportunities offered by the Town of Blacksburg are available without regard to race, color, sex, age, religion, national origin, political affiliation, or disability.
To receive more information on the town's nondiscrimination obligations, or if you wish to file a discrimination complaint against the Town or Blacksburg Transit, you may contact us by mail at:
c/o Transit Director
2800 Commerce St.
Blacksburg, Virginia 24060
For more information about Title VI and your rights, please visit: www.ridebt.org/index.php/title-vi.
Blacksburg Transit provides accessible transportation to everyone, from fixed route bus drivers assisting persons on and off the bus and making bus stop announcements, to BT Access service helping persons unable to ride the bus. BT Access offers specially equipped vans and small buses along with trained drivers to give persons with disabilities equivalent access to public transportation. This service is provided for all eligible persons wanting public transportation in Blacksburg. A separate BT Access brochure is available summarizing the service. Please ask a bus/van operator or call 540-443-1533; for the hearing impaired call the VA Relay Service at 711, or write to:
Attn: BT Access
2800 Commerce St.
Blacksburg, Virginia 24060
Blacksburg Transit has established a Disadvantaged Business Enterprise (DBE) participation goal of 3.2% for programs utilizing Federal Transit Administration funds spanning federal fiscal years 2020, 2021 and 2022. This goal is in accordance with regulations of USDOT 49 CFR Part 26.
Comments, questions or requests by firms for DBE certification should be addressed to:
Interim DBE Liaison Officer: Wayde Kass
2800 Commerce Street
Blacksburg, VA 24060
The Disadvantaged Business Enterprise (DBE) Program is a U.S. Department of Transportation (USDOT) program that was established to ensure that firms owned by minorities, women, and other socially and economically disadvantaged persons have an equal opportunity to participate in federally assisted projects.
The objectives of the Disadvantaged Business Enterprise Program are:
- To ensure nondiscrimination in the award and administration of Federal Transit Administration (FTA) assisted contracts
- To create a level playing field on which DBEs can compete fairly for FTA assisted contracts
- To ensure that the DBE Program is narrowly tailored in accordance with applicable law
- To ensure that only firms that fully meet 49 CFR Part 26 eligibility standards are permitted to participate as DBEs
- To help remove barriers to the participation of DBEs in FTA assisted contracts
- To assist the development of firms that can compete successfully in the market place outside of the DBE Program
- To provide appropriate flexibility to recipients of Federal financial assistance in establishing, and providing opportunities for DBEs
Blacksburg Transit has established a Disadvantaged Business Enterprise (DBE) program in accordance with 49 CFR Part 26. Blacksburg Transit has received Federal financial assistance from the Federal Transit Administration, and as a condition of receiving this assistance, BT has signed an assurance that it will comply with 49 CFR Part 26.
Blacksburg Transit is a member of the Virginia Unified Certification Program. Interested parties may find more information on the DBE program on the Virginia Department of Small Business and Supplier Diversity (DSBSD) website at https://www.sbsd.virginia.gov/.
Businesses interested in becoming certified as a DBE must complete and submit an application through the DSBSD. Upon approval, these companies can be used to meet the DBE goals established for Blacksburg Transit’s federally-funded contracts.
The following are general eligibility requirements for DBE certification:
- 51-percent owned, managed and controlled by one or more socially and economically disadvantaged individual(s)
- Must be a small business as defined by Small Business Administration (SBA)
- Personal Net Worth Limit: $1.32 million
- Gross receipts must not exceed $23.98 million averaged out over three years
- Firm must be organized as a for-profit business
Note: Members of these groups are presumed disadvantaged:
- Native American
For more information concerning certification and supportive services, please contact a DSBSD program specialist at 804-786-6585.
Notifying the Public of Rights Under Title VI
- The Town of Blacksburg and Blacksburg Transit operate its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the Town of Blacksburg or Blacksburg Transit.
- A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR 1200 New Jersey Ave., SE, Washington, DC 20590.
- If information is needed in another language, contact 540-443-1500.
Title VI Statement:
Blacksburg Transit supports for-credit internships with a focus on transportation/transit planning. Project-based proposals for 1-credit (60-hour field study) internships will be considered. If interested in proposing an idea for an internship, the first step is to communicate with your university advisor. Then please submit a 1-page description of your proposal, along with a short cover letter and resume to Erik Olsen, BT Transportation Planner. Sample projects would be updating/creating a BT route map (using ArcGIS), or helping prepare transit-relevant input for subdivision/site plan development review.
Blacksburg Transit planning staff is involved with multiple organizations to help further the development of public transportation in the New River Valley and the state of Virginia. A partial list includes: New River Valley Metropolitan Planning Organization (MPO) Policy Board, MPO Technical Advisory Committee, NRV Transportation Technical Advisory Committee, the Regional Transit Coordinating Council, the Virginia Tech Climate Action Commitment (VTCAC) subcommittee, NRV Vision 2020 update, the Town of Blacksburg's Development Review meetings, the Montgomery County Chamber of Commerce Transportation Committee, and various BT operations and other relevant meetings.
Transportation Planning at Blacksburg Transit involves a wide variety of projects, a sample of which can be found below.
- Bus Stop Safety and Accessibility Study
- Transit Development Plan
- Senior Transportation Service Study for Warm Hearth, Final Report
Planning staff are very active in managing the bus stop improvement program, such as analyzing needs, programming new shelters and other bus stop improvements, and making sure existing bus stops are well maintained. Another important task is to evaluate proposed new developments to determine bus route service needs and infrastructure improvements including sidewalk and bicycle path connections.
Our main number is 540-443-1500.
Interim DBE Liaison Officer
|Teresa Harless||Human Resources Manager,
Interim EEO Officer
Blacksburg Transit provides safe, courteous, reliable, accessible and affordable public transportation to the citizens of Blacksburg, Virginia Tech, and partnering communities within the New River Valley.
We are committed to Safety, Courtesy, Reliability and the Environment. We are committed to seek innovative solutions to enhance or expand service to meet the needs of our communities. We are committed to see creative solutions to our current and future funding challenges.